School Transport Appeals in Kent
Kent refused transport? You have the right to appeal. Here's how — from one parent to another.
Who Qualifies for Free Transport?
Kent provides free transport if:
- Under 8 years old and school is 2+ miles away
- Over 8 years old and school is 3+ miles away
- Low income (qualifies for free school meals) and school is 2+ miles away
- EHCP names a specific school that's beyond walking distance
- Unsafe walking route — no safe walking route exists
Common Reasons for Refusal
- School is "within threshold" distance
- Walking route deemed "safe"
- No EHCP or EHCP doesn't require specialist placement
- Application submitted late
How to Appeal
Step 1: Get the Decision in Writing
Always ask for the refusal in writing. This is important evidence.
Step 2: Download the Form
Kent County Council transport appeal form
Step 3: Fill It In
Be specific. Include:
- Why your child needs transport
- SEN/EHCP details
- Why the designated school isn't suitable
- Any safety concerns
Step 4: Include Evidence
- EHCP (if applicable)
- School reports
- Letters from GP, paediatrician, therapist
- Evidence of unsafe routes (photos, reports)
- Benefits letters (if low income)
Appeal Letter Template
[Your Name] [Address] [Postcode] [Date] To: School Transport Team Kent County Council Dear Sir/Madam, RE: Appeal against refusal of school transport for [Child's Name] I am writing to appeal the decision to refuse school transport for my child. [Child's Name] is [age] years old and attends [School Name]. [He/She/They] has an Education, Health and Care Plan (EHCP) dated [date] which names [School Name] as the [placement/school]. The nearest suitable school is [distance] miles from our home. [He/She/They] is unable to walk this distance due to [their autism/sensory needs/meltdowns/running away risk/etc.]. [Include any evidence — e.g., "The walking route along [road name] has no pavement and traffic speeds exceed 40mph."] I believe my child qualifies for transport under [eligibility criteria — e.g., "Section 508B of the Education Act" / "The SEND Code of Practice"]. I request that this decision be reconsidered. I am happy to provide further information if required. Yours sincerely, [Your Name]
💡 Tips from Parents
- Be persistent — first appeals are often refused
- Document everything — photos of dangerous routes, letters from professionals
- Highlight EHCP — if your child's EHCP names the school, transport is usually mandatory
- Ask for senior review — if first appeal fails
- Get support — IASK Kent can help: 0300 123 6728
Key Contacts
- Kent Transport Team: 0300 333 5670
- IASK Kent: 0300 123 6728
- IPSEA: 0800 018 4016
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